Our Summer exhibition 'The Best of Both Worlds' is now in the gallery
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
      Total

      We hope you are very happy with the item(s) you purchase. However if you are not, you may return the goods within fourteen (14) days, beginning with the day you receive the goods. To do so, you must first notify us in writing by email to elaine@thebyregallery.co.uk 

      Once we have received your email, we will contact you confirming that return or exchange is eligible. Items must be in the original undamaged packaging or packaging of the same quality, in unused condition, and shipped to the gallery at your expense. Please DO NOT send back work without contacting us

      We will refund the full cost of the item or issue a credit note once the item safely reaches the gallery, and the return isprocessed. In case of a refund, the amount owed will be issued to the original source of payment excluding shipping costs and international custom fees, if any. These will be made within 7-10 business days of return.

      For additional return and cancellation information please see our TERMS AND CONDITIONS

      Damages and issues
      Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. 

      Exchanges 

      The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.