Earthenware vessel decorated in coloured slips.
Frequently Asked Questions
What methods of payment do you accept?
The Byre gallery accepts all electronic payments through PayPal – whether you have an account or not. PayPal is a very secure way to pay for things online – your confidential information is automatically encrypted.
How long until my items arrive?
Items from the Byre usually ship within 4 working/business days of the order being placed. If an item is made to order, that will be noted on the item’s description and you will be informed of the timescale via email.
Packing & Postage?
Our P&P costs reflect the delicate nature of many of the pieces available in the store. Great care is taken in packing so that your new precious piece will arrive safely with you.
All smaller items are posted via either First Class Royal Mail or Royal Mail Special Delivery depending on the item. For larger pieces and paintings, we use carefully selected courier companies or a specialist art courier, please do contact us to discuss if you have any concerns.
International: Please get in touch via email or phone to discuss an International shipping quotation.
I have seen something in the Byre Gallery or on Instagram/Facebook that isn’t in the Online Store! Can I buy it?
Of course! If you contact us we’ll see if the item is still available and add it to the online store for you or arrange separate purchasing terms.
If you have any other queries, please don’t hesitate to get in touch: email@example.com, (+44) 01752 822936